Value of Two-Way SMS Text Messaging
Remove barriers to contact your business or nonprofit
Increase engagement - Marketing campaigns - General announcements - Alerts
Improve customer service - quickly answer questions or address issues
Gain more feedback
Text messaging is very easy for your audience (reading & responding)
Save staff time - manage multiple conversations
Increase revenue & donations
People hate talking on the phone, sitting on hold, and/or leaving a voice message
Quickly qualify prospects
Complete your communication channel offerings to help your audience conveniently contact you
Two-Way SMS Text Messaging is the natural fit
Today, more and more people wish to use text messaging when communicating. It’s quick and easy. So why isn’t your business or nonprofit offering text messaging to your audience?
Probably because you think that texting is only used as a casual communication channel….not for business.
In the past, this may have been true but not today. Because texting allows for someone to quickly read and respond, it’s the natural communication channel to use to improve your engagement with your audience.
The easier you can make the communication process the better and this is what text messaging provides.