Posts tagged review-gating
Which is more important, 5 star rating average or number of reviews?

Which is more important to your business’s Google local search results…5 star rating average or number of reviews? Online reviews are extremely important to your business. Learn what you should focus on outside of providing the highest level of customer service when it comes to star rating and review volume.

Read More
Google's Updated Review Policy - Review-Gating Is Not Allowed

In April, Google updated their review policy to ban review-gating. Review-gating is when a business only asks “happy” customers/patients to write an online review. Google now wants you to allow low score customers/patients the ability to potentially write a negative review about their experience with your business.

Read More