Posts tagged response rates
1 Simple Way to Increase Customer Survey Responses

There is one (1) simple way to increase your customer satisfaction survey responses.  Leverage the power of text messaging (SMS) to make it easy for your customers/patients to respond.  Capturing satisfaction scores from everyone is the first step in a successful business.

Read More
3 Reasons Why to Use Text Messaging (SMS) for Your Business

Three reason why your business should be using text messaging as a communication channel.  Text messaging is such a powerful communication channel that is not used enough by businesses which is a mistake.  The old days of text messaging being perceived as "too personal" are long gone.  Texting is much more effective than emailing when it comes to communicating with your customers/patients.

Read More