How to Improve Your Professional Service Business

Being a successful lawyer, insurance agent, wealth advisor, or real estate agent relies on booking appointments, keeping those appointments, and providing value. Capturing leads takes a lot of hard work, time and money. You cannot survive if you are not booking appointments and closing business. Reduce the chance of your client or prospect missing the appointment by using Revvi’s text message reminders to save you time and prevent the loss of revenue.

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How do new residents to Charleston & Summerville find & trust your business?

Are new residents to the Charleston and Summerville area finding your home service business (heating and air, pest control, home cleaning, carpet cleaning) or your auto repair shop? Consumers read online reviews before making a decision on who to hire. Does your business have enough Google reviews with a high average rating score to show your the trusted business to hire?

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How to Reduce Missed Appointments For Law Firms With Revvi

How to reduce missed appointments for your law practice. Missed appointments are a big problem for law firms which cause a loss of time and revenue. The way to reduce the no-shows is to make it easy to reminder your clients with the ability to confirm, cancel, or reschedule by using SMS (text messaging).

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Google's Updated Review Policy - Review-Gating Is Not Allowed

In April, Google updated their review policy to ban review-gating. Review-gating is when a business only asks “happy” customers/patients to write an online review. Google now wants you to allow low score customers/patients the ability to potentially write a negative review about their experience with your business.

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How to Improve Your HVAC & Home Service Business's Customer Service

The heating and air (HVAC) industry is growing which means more competition.  Now more than ever your business needs to provide the best customer service from the beginning to the end.  Start with using text messaging to send appointment reminders that include a picture and name of the technician that will be completing the service.  This appointment reminder will save you time and money along with adding the value of safety for your customer.

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How to Increase Online Reviews for Your Heating and Air Business

The HVAC (heating and air) industry is very competitive.  Learn how to increase your online reviews to become the trusted go-to company and protect your online reputation.

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Zuckerberg's News Feed Change

Mark Zuckerberg made a big change to what you see in your news feed. This change will have a negative effect on who actually views your business’s fan page.

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Using Text Messaging During Situations Like Winter Storm Grayson

Winter storm Grayson taught a lot of businesses lessons when communicating updates to their customers or patients.  The traditional communication channels like phone and email are time consuming and ineffective.  Text messaging is the most effective communication channel when it comes to reaching your audience.

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Add SMS to Your 2018 Marketing Plan

What should your 2018 Marketing plan look like?  Taking a close look at your past and current marketing efforts is critical to your success.  But what communication channel is really working?  Did you know that SMS (text messaging) has a 95% read rate?  Are you using SMS in your marketing strategy?  If not, 2018 is the year to add the most effective communication channel to your marketing arsenal to increase your engagement, improve customer service & retention, and drive more revenue. 

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Happy 25th Birthday to SMS (Text Messaging)

SMS turns 25 years old!  Can you believe SMS is this old? It's crazy.  What's even more surprising is SMS is the most underutilized communication channel for businesses to use.  SMS (text messaging) is the easiest and quickest form to keep your customers engagement and drive more revenue.

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How to gain more online reviews

Does your business need more online reviews?  Then start making it easy for your customers by using text messaging (SMS) to capture more reviews.  The value of online reviews is high to your business. Online reviews help build brand trust, promote your reputation, and help with your Google rankings.

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Why your marketing agency is dropping the ball

Marketing agencies are dropping the ball when it comes to your strategy.  Why? Because you are too focused on customer acquisition and not customer retention.  Customer retention is what makes your business successful.  Did you know it costs 7x as much to gain a new customer versus keeping one?

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